Type of Company
Our focus customers are large, global,
growing organizations in competitive arenas that have different operations in
different countries. The perfect clients are looking for something different and
exciting in training to keep their competitive edge. We focus on the functions
within these organizations that contact the marketplace—sales, marketing,
front-line management, and so on. While our trainers may want to work with
smaller, local clients to get started, we want people who are comfortable
working with large organizations. Our trainers, especially new and Independent
Trainers, may want to take smaller training customers at first to gain experience with our program,
but we want to focus on larger customers because the
sales process is nearly the same and the rewards, especially longer term, are
better with these larger customers.
If you
aren’t comfortable working with large organizations, then you may want to
consider an Independent or Apprentice license.
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Type of Decision-Maker
For the sake of efficiency, the Institute’s
marketing narrowly focuses on executives at the top of target
organizations, especially the top sales and marketing executives and the
training departments that work with them.
The Institute’s marketing program currently mails books to these executives in
the United States. We follow this initial mailing with telemarketing and
postcard mailings. In the future, we will be sharing this contact information
with our Master Trainers for sales follow-up. The Institute is primarily a
marketing organization. Sales, defined as one-to-one efforts to get commitments
from decision-makers, is the responsibility of our Master and Independent
Trainers.
If you aren’t comfortable talking to the top executives, you are not ready for a Master
Trainer license, but you might be comfortable in an Independent or Apprentice role.
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Training Individuals
Our training targets are the individuals within the
company. Our skill set works at the individual level. It enables individuals to
communicate more easily with each other and make better decisions about
strategic issues, both individually and as a group. It is not our job to
engineer processes or communication channels, or guide organizations toward
their strategic decisions. Our trainers do not want to get
mired in organization reengineering (and our customers do not want us to). Instead, our value comes from training
as many individuals as quickly and efficiently as possible.
If you want to do consulting or organization
reengineering, this isn’t the opportunity for you.
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